Legal

Privacy Policy

Last updated: 14 July 2026

Becks Bathrooms and Tiling (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle information collected through our website, becksbathrooms.com.au, and in the course of providing our bathroom renovation and tiling services.

Information we collect

We collect personal information you voluntarily provide when you contact us or request a quote — such as your name, phone number, email address, property address, and any details or photos you share about your project. When you visit our website, our hosting provider may also record standard technical information such as your IP address, browser type, and pages viewed, for security and analytics purposes.

How we use your information

We use the information we collect to:

  • respond to your enquiries and prepare quotes;
  • plan, carry out and manage the work you request;
  • maintain our business and warranty records; and
  • operate, secure and improve our website.

Disclosure of information

We do not sell or rent your personal information. We only disclose it where necessary to trusted service providers who help us run our business (for example, website hosting, form processing, or trade partners directly involved in your project), or where we are required or permitted to do so by law.

Cookies & analytics

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can disable cookies through your browser settings, although some parts of the site may not function as intended.

Security & retention

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. We keep it only for as long as necessary to fulfil the purposes above or to meet our legal obligations, after which it is securely deleted or de-identified.

Accessing & correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, at any time. If you have a concern about how we have handled your information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

For any privacy questions or requests, contact Becks Bathrooms and Tiling by phone on 0434 352 798 or by email at enquiry@becksbathrooms.com.au.